Patrick O'Keefe

How Streaming Services Can Complete the Subscriber Experience and Boost Retention (or What I Wish They Had Taken From CNN+)

Patrick O'Keefe — Mon, 19 May 2025 17:14:44 +0000

At CNN, I spent 18 months building a new streaming service, an ambitious $300 million dollar bet on the company’s future. CNN+ arrived on March 29, 2022. As you may have heard, our efforts were not long for this world, and CNN+ failed to last even one full month. The news reached me almost immediately, […]

Heys Luggage’s Warranty Isn’t Worth Much

Patrick O'Keefe — Mon, 05 Jun 2017 20:17:46 +0000

Update: An hour after I published this post, I received a voicemail from the last person I spoke to at Heys, asking me to call back to rectify the situation. I appreciate the gesture, and the response time is impressive. At this stage, I don’t want anything from Heys. I tried to go through the […]

“I worked at Vistaprint – maybe you’ve heard of them?”

Patrick O'Keefe — Tue, 14 Jul 2015 14:39:50 +0000

I interviewed for a job recently. I drove 5 hours for an all-morning interview with 4 different people. 3 of those conversations were wonderful. 1 was not, and it left me with this funny story. I was under the impression that I was interviewing for a director-level role, as I made it very clear to […]

Leaving the Copyright 2.0 Show

Patrick O'Keefe — Sat, 30 Aug 2014 13:30:50 +0000

After 5 years, 10 months and 2 days of co-hosting, I will be leaving the Copyright 2.0 Show on September 12, when episode 342 is released. We announced my departure on episode 340, which was released yesterday. I joined the show officially on November 10, 2008 for episode 84. On 259 occasions, I will have […]

Kindle Unlimited, the “Netflix for Books” Model, and What Authors and Publishers Can Do to Stop It

Patrick O'Keefe — Fri, 18 Jul 2014 21:46:12 +0000

Amazon launched Kindle Unlimited today, a “Netflix for books” style service which gives you access to more than 600,000 ebooks. Before we go any further, I want to disclose that I am a published author with an agency that represents me. For my first book, I signed a traditional publishing contract with a good sized […]

I’m Hungry for Change

Patrick O'Keefe — Mon, 30 Jun 2014 13:32:34 +0000

For anyone reading this who might not be familiar with my background, and would like to know more about me, please view my LinkedIn profile or the about page on ManagingCommunities.com. From an outward perspective, it may seem like I haven’t been up to much. I get asked a lot of the same questions. Any […]

Amazon Arbitrage: Buy from a Third Party Seller, Receive a Box from Sam’s Club

Patrick O'Keefe — Mon, 19 May 2014 22:45:11 +0000

Last week, I purchased some binders from Amazon. I’m re-organizing my life right now and part of that is going through all of the stuff I have in my archives. Over the years, I have collected a lot of memorabilia and have a big sports card collection from when I was younger. To keep everything […]

Twitter Introduces a Block Feature I Can Actually Use: Mute

Patrick O'Keefe — Mon, 12 May 2014 22:08:02 +0000

The only time that I have ever used Twitter’s block function is when reporting spam (because they force you to block the person you are reporting). Beyond that, I have never used it. The reason is simple: if your block feature tells people that I’ve blocked them, I’m not using it. Telling a Harasser You […]

HomeSearch Allows Shill Bidding Up to Reserve Price on Real Estate Auctions

Patrick O'Keefe — Fri, 09 May 2014 22:24:01 +0000

HomeSearch is an online auction site for real estate. I hadn’t heard of them until recently when a member of my family was shown a house that was listed on their platform. Out of curiosity, I had a read through their event agreement and I came across something that I thought was odd. They allow […]

People look at you strange, saying you changed. Like you worked that hard to stay the same.

Patrick O'Keefe — Tue, 29 Apr 2014 17:37:46 +0000

People look at you strange, saying you changed. Like you worked that hard to stay the same. Like you’re doing all this for a reason. And what happens most of the time: people change. People change around you because they start treating you different because of your success. – Jay Z DJ Khaled’s “They Don’t […]